Help Section
What is the purpose of the Help section in Sparrow?
The Help section provides support through a platform where users can submit feedback, view feedback from others, and track the status of their feedback.
How can I access the feedback I’ve submitted?
You can view your feedback, comments, and upvotes in a dedicated Activity section within the Help module.
What is the Roadmap in Sparrow, and how can I access it?
The Roadmap provides a visual overview of feedback at various stages (Under Review, In Progress, Planned). You can access it by clicking the ‘Roadmap’ tab in the Sparrow interface.
How can I filter feedback?
You can use the ‘Categories’ dropdown to filter feedback by Bugs, UX Improvements, or Feature Requests on the Roadmap page.
Can I edit or delete feedback I’ve submitted?
Yes, you can edit or delete your feedback, and updates will reflect in real-time.
Where can I find release notes for Sparrow?
The Updates section provides detailed release notes for all new features and improvements. You can access it through the ‘Updates’ tab.
How do I engage with the Sparrow community?
You can join the community by navigating to the Community tab and clicking on ‘Join Our Discord Channel.’
How can I track the status of my feedback?
You can track the status of your feedback (e.g., Under Review, In Progress, or Planned) in the Roadmap section of Sparrow.
Can I comment on other users’ feedback?
Yes, you can upvote and comment on feedback submitted by other users in the Feedback section.
What sorting options are available for feedback?
You can sort feedback by Trending, New, or Top to customize the view according to your preference.
How can I search for specific feedback?
Use the search bar located at the top of the Feedback section to search for feedback by keywords.
Where can I view all my activities within Sparrow?
The “My Activity” section in Sparrow allows you to track your posts, comments, and upvotes in one centralized feed.
How can I upvote feedback submitted by other users?
In the Feedback section, click on the upvote button next to the feedback post to support ideas or issues you find relevant.
Can I view past release notes?
Yes, in the Updates section, you can view a list of past releases along with detailed release notes organized by release date.
How do I follow up on discussions related to my feedback?
You can view detailed discussions and status updates by selecting the feedback post. This will allow you to track comments from other users and responses from the development team.
How do I report a bug in Sparrow?
Use the Feedback section, choose "Bugs" from the dropdown menu, and submit detailed information about the issue to report a bug.