Feedback

The Feedback module in Sparrow is designed to empower users to share their experiences and suggestions to improve the application. It offers a comprehensive system for both viewing and contributing feedback.

Accessing Feedbacks

To access feedbacks:

1. Navigate to the Feedback tab on the Sparrow interface.
2. Use the search bar to find specific feedback by keywords.
3. Use the Categories and Status dropdowns to filter feedback based on your interest or relevance.
4. Choose from sorting options like Trending, New, or Top to organize the view according to your preference.

Viewing Detailed Feedback

Select any feedback from the list to view detailed information:

1. Click on a feedback entry to open its detailed view.
2. In the detailed view, users can see comments and sort them by New or Old to follow the discussion conveniently.
3. Users can edit their feedback if needed, but cannot alter feedback submitted by other users.

Adding Feedback

To add new feedback:

1. Click the + Add Feedback button in the Feedback tab.
2. In the popup window, select a category for your feedback.
3. Enter a concise subject and a detailed description of your feedback.
4. Optionally, upload images to illustrate your points or issues.
5. Click Add to submit your feedback to the system.

Editing and Managing Feedback

Feedback management is user-centric:

1. Users can edit or delete their own feedback submissions.
2. Updates to feedback are reflected in real-time, ensuring the community has access to the most current suggestions and issues.